How to Apply: Illinois Child Care Assistance Program (CCAP)

A "how to" guide to help you navigate the application process for the Illinois Child Care Assistance Program (CCAP).

What is the Illinois Child Care Assistance Program (CCAP)?

The Illinois Child Care Assistance Program (CCAP) provides financial assistance to low-income families in Illinois for child care services. The program is designed to help working parents or guardians afford safe, high-quality child care while they are employed, in training, or attending school. It covers a wide range of child care providers, including centers, family child care homes, and other licensed child care settings. The goal of CCAP is to reduce the financial burden of child care, allowing families to maintain employment or continue their education.

How do I apply for the Illinois Child Care Assistance Program (CCAP)?

You can apply for the CCAP through the following methods:

Online Application: Apply through the Illinois Department of Human Services (IDHS) online portal: CCAP Online Application.

In-Person Application: Visit your local IDHS office to apply in person, where staff will assist you with the application process.

Request by Mail: You can request a paper application from the IDHS and submit it by mail.

By Phone: You can apply by calling your local IDHS office for assistance in completing your application.

Once you submit your application, the IDHS will review it and notify you about your eligibility.

How long does it take to receive funds from the Illinois Child Care Assistance Program (CCAP)?

The processing time for the CCAP typically takes 2-4 weeks from the date your application is received. If you are eligible for assistance, the program will notify you of the approval and the amount of financial assistance you will receive. Payments are made directly to your child care provider.

What do the application steps look like?

Complete the Application: Fill out the online or paper application available through the IDHS website or at a local office.

Gather Required Documentation: Collect necessary documents, including proof of income, proof of employment or school enrollment, and information about your child care provider.

Submit the Application and Documents: Submit your completed application and documents through the online portal, by mail, or in person at your local IDHS office.

Eligibility Determination: The CCAP team will review your application and determine if you meet the eligibility criteria based on your financial need, employment status, and other factors.

Approval and Notification: If approved, you will receive a notification with details on the amount of assistance and the next steps.

Receive Funds: Payments are made directly to the child care provider on your behalf, and you will be notified of your provider’s payment schedule.

If you need help finding a provider or understanding what types of care are available to you, find your local CCR&R here!

What documentation is required when I fill out my application?

Applicants will need to provide the following documentation:

Proof of Income:

Recent paycheck stubs (usually the last 2-4 weeks).

Tax return or W-2 forms.

Proof of other income, such as child support or alimony.

Proof of Education:

School enrollment or training program verification (e.g., class schedule or school transcript).

Child Care Provider Information:

Name and address of your child care provider.

Provider’s license number, if applicable.

Hours and days of care needed.

Proof of Identity and Residency:

Identification (e.g., birth certificate, state ID, or driver’s license).

Proof of Illinois residency (e.g., utility bill, lease agreement).

Other Documents:

Any other documents requested by the IDHS for additional verification of your eligibility.

Ensure all documents are clear, current, and legible to avoid any delays.

Common FAQs

Who is eligible for the Illinois Child Care Assistance Program (CCAP)?

The CCAP is available to low-income families in Illinois who need financial assistance for child care. Applicants must meet income guidelines, be employed or in school, and need care for children under the age of 13 (or up to 19 for children with special needs).

What types of child care providers are eligible?

The CCAP covers a variety of licensed child care providers, including day care centers, family child care homes, and other licensed child care settings. Learn more about provider options.

How much financial assistance will I receive?

The amount of financial assistance you will receive depends on your household income, family size, and the number of hours of child care required. The program pays a portion of the child care costs directly to the provider.

Can I use the assistance if I work a non-traditional schedule?

Yes, as long as you provide your provider's hours and your employment or school schedule, you can receive assistance for evening, weekend, or non-traditional hours of care.

What happens if my income or circumstances change after I apply?

If your income or circumstances change after submitting your application, you must report the changes to the IDHS as soon as possible. This may affect your eligibility or the amount of assistance you receive.

Who do I contact about my CCAP application status?

Illinois Department of Human Services (IDHS)

Phone: 1-800-843-6154 (Customer Service Center)

Email: DHS.Eligibility@illinois.gov

Website: Illinois Child Care Assistance Program (CCAP)

Local IDHS Offices: Find your nearest office using the IDHS office locator on the website.

Last updated January 9, 2026